A wasp nest discovered right by the front door, or a sudden swarm of ants after a storm, doesn't wait for a scheduled appointment — our emergency dispatch prioritizes calls where the risk is immediate. Storms and sudden temperature swings in Normal often trigger a spike in urgent calls, from displaced rodents seeking shelter to disturbed stinging-insect nests.
Not sure if it's urgent? Call anyway; we'll help you determine whether same-hour dispatch is needed.


Our emergency dispatch line is staffed around the clock, including nights, weekends, and holidays.
Every technician on emergency dispatch carries the same state licensing and liability coverage as our scheduled service team.
You'll know the cost upfront — urgency doesn't mean an unclear or inflated bill.
Emergency vehicles carry equipment for wasps, rodents, and sudden infestations since the exact pest often isn't known until arrival.
We remove nests directly rather than just spraying from a distance, which fully eliminates the colony instead of just angering it.
A rodent sighting in a nursery, kitchen, or food-storage area gets prioritized same-day or same-hour dispatch.
We treat unexpected outbreaks — ants, spiders, stinging insects — with same-day urgency rather than standard scheduling.
Weekend and holiday emergency calls receive the same rapid response as any weekday urgent call.
We prioritize commercial emergency calls where delay could mean a closure or failed inspection.
Our dispatcher asks a few quick questions to route true emergencies ahead of standard scheduling.

Tell dispatch exactly what you're seeing; a wasp nest by the door gets a different response speed than a general question.
Our rapid-response units are positioned to minimize arrival time for genuine emergencies.
Assessment happens fast, but pricing is still transparent and confirmed with you before work starts.
The immediate threat is resolved on the spot, with any needed follow-up scheduled under our standard guarantee.
Called on a Sunday morning about a sudden ant swarm in the kitchen and they treated it same-day without any hassle.
A mouse showed up in the nursery at night and I panicked — the emergency line got a technician out fast and it was handled before morning.
Our restaurant had a wasp problem right before a weekend rush and same-hour dispatch kept us from having to close.
A storm knocked a tree limb into our shed and disturbed what turned out to be a yellow jacket nest right as the kids were about to go play outside. Someone was there within the hour.

No matter what time it is or which Normal neighborhood you're in, our emergency line is staffed and ready to route a technician. Our Normal emergency routes are planned to minimize response time across the full service area, not just near a single dispatch hub.

An active wasp or hornet nest near an entry, a sudden rodent sighting near food or infants, or an outbreak affecting safety typically qualify for emergency dispatch.
Yes, our emergency dispatch line operates 24 hours a day, including nights, weekends, and holidays.
Arrival time depends on location and current dispatch load, but emergency calls are prioritized ahead of standard scheduling.
Pricing reflects the urgency of same-hour dispatch but is always confirmed with you upfront, not hidden.
Our dispatcher can help route non-urgent calls to standard scheduling instead, often at a lower cost.
Yes, commercial emergency dispatch is available, especially for situations that could affect a health inspection or force a closure.
Call +1-866-315-0243 any hour — our emergency line never closes.
Call +1-866-315-0243